Security & Privacy
We're committed to protecting the security of your valuable personal information and financial details. We continue to invest in security that protects you, your identity and your money.
Online security
The safety of your money is 100% guaranteed.
This means we’ll cover any loss should someone make an unauthorised transaction
on your account using NetBank – provided you protect your Client number and
Password, and immediately notify us of the loss, theft or misuse of your
password and of any suspicious activity on your account.
By taking a few simple yet effective steps, you can minimise your risk of fraud:
- Enhanced Security – FREE NetCode SMS
- How you can help avoid fraud with our online security tips
-
How we
protect you and your money online
Report suspicious activity on your account by calling 13 2221 option 4 (24 hours a day, 7 days a week)
General security
We’re committed to providing you with a secure banking environment – no matter how or where you choose to use our services
Find out more about:
- How you can help avoid fraud with our general security tips
-
How
we protect you and your money in branches and at ATMs
Privacy
We value your trust, and protect your personal information in accordance with the National Privacy Principles and relevant industry privacy codes. Read more about how we protect your privacy .
Need assistance?
Have you considered?
Did you Know?
For the right advice before you make your next move, talk to one of our
Financial Planners.
